Coldwell Banker Residential Brokerage in New England has made Boston resident Susan Collins the new sales manager of the company’s office in the city’s South End neighborhood.

Collins will be responsible for the day-to-day sales and operations of 35 sales associates serving Boston’s South End and the surrounding city neighborhoods.

Prior to her new role, Collins was a consistent top-producing sales associate in the Coldwell Banker Residential Brokerage Milton office for nine years, according to a company statement.

"Sue has established herself as a dedicated and knowledgeable real estate professional. I am pleased that she accepted this new role, and I am very confident that she will lead the South End office to even greater success," said Pat Villani, president of Coldwell Banker Residential Brokerage New England.

Collins has earned professional designations like being named an accredited buyer representative and certified home marketing specialist.

Before becoming a real estate professional, Collins worked in management for a large pharmaceutical vendor and a national healthcare organization.

Collins is a member of the Lower Mills Merchants Association, Pope’s Hill Neighborhood Association in Dorchester, Dorchester Historical Society and the Parent Council at Boston Collegiate Charter School. She earned a bachelor’s degree and master’s degree from Suffolk University and is a member of the Greater Boston Association of Realtors.

"I am committed to helping my talented team of sales associates achieve their goals and look forward to working with them to grow their business," Collins said in a statement.