Sharmaine Miller has joined Springfield’s Massachusetts Mutual Life Insurance Co. (MassMutual) as vice president of new business operations in MassMutual’s U.S. Insurance Group protection product management division.

Miller succeeds Todd Gish, vice president, who has transitioned to lead the U.S. Insurance Group expense and risk management function in the finance division.

In this position, Miller is responsible for the oversight of the company’s new business administration and policy issuance functions for life insurance, disability income insurance, executive benefits and annuity products.

"Sharmaine brings a wealth of leadership experience in the insurance and financial services industry, with a demonstrated track record in operational management and leading organizations through changing market dynamics," said Melissa Millan, senior vice president, U.S. Insurance Group, MassMutual. "As we continually strive to enhance our customers’ experience with us, particularly at the start of a new relationship with MassMutual, I am confident that Sharmaine will continue to challenge our talented team to deliver on our promise of providing efficient, quality service."

Prior to joining MassMutual, Miller held leadership positions with Maple Life Cos. and Allstate Corp.