Springfield’s MassMutual Retirement Services Division has further expanded its sales and client management organization with the additions of Douglas Ragusa and Daniel Fay.

Ragusa has been hired as director, Taft-Hartley client relationship management, effective Dec. 5. In this role, Ragusa is responsible for proactively managing Taft-Hartley client relationships nationwide. Ragusa brings more than 20 years of experience in the financial services industry, primarily focused on relationship management, investment management and operations in the retirement plan market. Ragusa most recently served in relationship management with New York Life Investment Management LLC. He reports to Richard Cartier, assistant vice president, Taft-Hartley Client Management and Business Development, and is based in Canton.

Fay has joined MassMutual’s Retirement Services Division as key account manager, effective Dec. 2. Based in Boston, Fay is focused on strengthening MassMutual’s relationships with the company’s key accounts and retirement plan advisory firms in the Eastern region. Prior to joining MassMutual, Fay held several positions in sales and relationship management with New York Life Retirement Plan Services and Paychex, Inc. He brings more than 16 years of experience in the retirement services industry. Fay reports to Jonathan Shuman, vice president, head of business development for MassMutual’s Retirement Services Division.

"MassMutual’s Retirement Services Division continues to experience tremendous growth," said Hugh O’Toole, senior vice president of sales and client management for MassMutual’s Retirement Services Division. "These two talented and driven professionals bring a wealth of relationship management experience to our sales and client management team. Their contributions will help support MassMutual’s growth while enhancing the service we provide to retirement plan advisors and sponsors."