Citizens Bank Logo

A securities firm operating in Citizens Bank locations has been charged with dishonest and unethical conduct related to selling an elderly Massachusetts investor a computer-generated portfolio of funds with risks beyond the investor’s stated tolerance.

Under the firm’s advice, she invested $100,000 in a market-linked, six-plus year certificate of deposit.

“The Citizens Bank branch where senior investor initially met [the] financial consultant did not contain adequate signage disclosing the brokerage activities occurring at the bank. Nor was there any discussion that the financial consultant worked for anyone other than Citizens Bank,” the complaint states.

The investor’s stated objectives were ignored, the complaint alleges, and the investor lost approximately $7,000 from the computer-generated portfolio containing reportedly aggressive investment strategies, alternative funds, funds purchased high-yield bonds and an emerging markets fund.

The complaint seeks a censure, a cease and desist order restitution to the investor for losses incurred as a result of the wrongdoing, an administrative fine and an independent review of policies regarding retail bank and securities operations and obligations to senior investors.

Securities Firm Charged In Complaint Alleging Dishonest, Unethical Conduct

by Banker & Tradesman time to read: 1 min
0