PPP Opens Lenders’ Eyes to Their Potential

While most of its loans have already been or likely will be forgiven, the Paycheck Protection Program has transformed community financial institutions, forcing banks to explore new processes and technologies to handle loan volumes while expanding their customer relationships. And its effects are likely to continue for years.

Lenders Confront Cautious Business Borrowers

COVID-19 vaccines have started landing in the arms of Massachusetts’ first responders and nursing home residents. But for now, businesses remain cautious about expansion plans for 2021, changing the characters of some banks’ commercial loan portfolios and increasing their share of real estate loans.