A year after ChatGPT burst onto the national stage, Massachusetts’ banks and credit unions have begun adopting artificial intelligence-powered software tools in quests to enhance customer experience, offer new products or improve operational efficiency.
If you want to become a dominant player in your market in 2024, it’s time to leave behind many of the old-school marketing and lead-generation strategies from the past.
Technology’s new frontiers present unique regulatory challenges for government systems that often lag behind the rates of change in fast-developing tech sectors.
Chatbots have become vital tools for banks and credit unions trying to offer customers relatively frictionless ways to answer simple questions. But, according to a new CFPB report, those same tools could be putting them at risk of violating federal consumer protection laws.
If there’s anything most real estate agents dread – and that most don’t do very well – it’s writing the descriptive, narrative ads for the houses they list. A new wave of tech promises to help.
Some in the real estate industry are arguing that AI answers to lead-qualifying and simple questions from buyers and sellers are a far more accurate, dependable and inexpensive than dedicated phone staff. Nothing could be further from the truth.
