Changes to the financial landscape and customer expectations over the next 10 years will provide banks with opportunities to maintain a human touch in a large ecosystem of products and services, according to new research from Cambridge-based Forrester.
Boston-based developer Bulfinch has acquired the Forrester headquarters within Cambridge Discovery Park, giving it ownership of the entire 27-acre property.
Nearly all financial service firms have experience some sort of fraud within the last two years, whether it’s identity theft or new account fraud, synthetic identity fraud or account takeover fraud.
