Survey: National Banks See Customer Satisfaction Drop
Customer satisfaction at the nation’s largest banks has declined, with customers younger than age 40 driving lower satisfaction.
Large Banks Struggle to Turn Profit on Mortgages
Large banks lag far behind their independent competitors when it comes to making a profit on retail residential mortgages.
Large Banks Control About 65 Percent Of Massachusetts Deposits
Large banks continued to dominate market share in terms of deposits, with six banks controlling about 65 percent of the market in Massachusetts, according to recently released FDIC data for the end of the second quarter of this year.
