Boosting Satisfaction in the Mortgage Process
Can you be too good at customer service? Andrew Marquis of CrossCountry Mortgage thinks loan originators’ strong skills are making people expect more from mortgage servicers.
Can you be too good at customer service? Andrew Marquis of CrossCountry Mortgage thinks loan originators’ strong skills are making people expect more from mortgage servicers.
Last year was one of the busiest on record for the state’s loan originators. So, who came out ahead in the $127.2 billion market? Banker & Tradesman has analyzed the results and identified the top loan originators in Massachusetts.
The Massachusetts Division of Banks has joined more than 40 other regulatory agencies nationwide in settling with hundreds of mortgage loan originators who allegedly participated in schemes to avoid taking required classes to maintain mortgage licenses.
Boston-based Guaranteed Rate loan originator Shant Banosian has originated $1 billion in loans nationwide this year, the company said, citing internal data that runs through June 15.
A state lawmaker from Boston is at the center of a legal dispute between Needham Bank and national lender Guaranteed Rate over allegations that state Rep. Ed Coppinger stole client lists and proprietary loan information from Needham when he left the bank in January.
So many are consumed by the day-to-day in the world we currently live. They just need a reminder that we can help with some of the financial burden if they just take five minutes to call so that I can evaluate their finances.
With communities struggling to address affordable housing shortages, Linda Pellegrino wants to help property owners preserve and rehabilitate affordable units – not as a developer but as a loan originator.
Several factors at work in the marketplace have combined to create extreme competition for talented LOs. First, rising interest rates have slammed the brakes on the refi business, so only LOs who hustle for purchase business are going to make money.
MassHousing has honored the top originators of first mortgage loans from 27 of the agency’s lending partners for providing home loans for low- and moderate-income Massachusetts residents.