When Is a Branch Not a Branch?

While the shift to digital banking has led lenders to close branches across New England, Berkshire Bank and Chase Bank are investing in their brick-and-mortar locations as tools to address financial issues and inequities highlighted by the pandemic.

Community Banks Urged to Help Black, Latinx Economies Rebuild

Black and Latinx communities have been disproportionately affected by the coronavirus pandemic while facing challenges throughout the economic crisis. For Berkshire Bank’s Malia Lazu, community banks will have a key role in working with these populations to help them rebuild and thrive in the economy.