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Bank Customer Financial Confidence Falls ‘Troublingly’ in New Survey

by James Sanna | Nov 1, 2023

American bank customers feel like their financial situation is getting more and more precarious according to a new survey by consultancy J.D. Power.

Survey Suggests Depositors Searching for Yield as Financial Health Dips

by Banker & Tradesman | Apr 4, 2023

Fewer customers had $10,000 or more in deposits at their primary bank in the past year, while the percentage of customers categorized as financially unhealthy increased, according to a new study from J.D. Power.

J.D. Power: Retail Bank Customers Want Advice on Inflation

by Banker & Tradesman | Oct 6, 2022

More U.S. consumers are now considered financially vulnerable, while one-third of retail bank customers want – but have not received – information from their bank on how to handle inflation, according to a new report from J.D. Power.

Citizens Names Kim Dee Head of Retail Banking

by Banker & Tradesman | May 3, 2021

Citizens Bank has named its executive vice president and customer transformation director, Kim Dee, to the role of head of retail banking.

Cape Cod 5 to Open New Banking Center in Provincetown

by Banker & Tradesman | Aug 21, 2018

Cape Cod 5 recently purchased a property in Provincetown that will be converted into a full-service banking center. The bank anticipates a spring 2019 opening.

Santander Extending Hours, Redesigning Branches

by Banker & Tradesman | Feb 21, 2017

Santander is revamping its branches and expanding its hours to invite more customers into the branch on their own terms, the bank announced last week.

Co-Op Bank Of Cape Cod VP Martin Changes Departments

by Banker & Tradesman | Nov 30, 2015

The Cooperative Bank of Cape Cod has appointed Kelley...

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