Major CUs Team Up to Compete with Neobanks

With the pandemic shining a light on the challenges faced by households that lack banking relationships, four credit unions, including two in New England, have joined together to launch a mobile app that they say could help address the problem.

Bank Accounts Called Key to Anti-Poverty Aid

Expanded federal anti-poverty aid during the pandemic has been hailed by advocates as something that could lift millions above the poverty line, but for some, its success could hinge on whether they have access to a bank account.

Pandemic Raises Awareness of Unbanked

The pandemic has shown the challenges many low-income households face from not having banking relationships, including delays in receiving critical funds, costs for using alternative services and struggles navigating the Paycheck Protection Program.

2021 Could See More of the Same for Lenders

From the pandemic’s effects on business customers and digital acceleration to conversations about racial inequalities in the industry, the year 2020 saw banking and lending confronting possibly long-lasting changes to the industry.

Diversity is Not a Cost Center

Since George Floyd’s death, many banks have leapt forward with billions in pledges to communities of color. Those actions should be praised, but lenders must look beyond addressing racial diversity and economic inequality with charity if they want to thrive in a changing America.

Jumping in With Both Feet

Malia Lazu joined Berkshire Bank a mere 10 months ago with no prior banking experience. But in that short time, she’s become a driving force in the bank’s efforts to transform its workplace culture – and a regional president.

Opening Doors in Roxbury

Roxann Cooke is the New England regional director of JPMorgan Chase, which recently made a big splash in the state by pledging to open 50 retail branches in the Greater Boston area. Approximately 30 percent of branches will be in low- to moderate-income communities.

Boston, Worcester Bank on Financial Empowerment

One third of Bostonians live outside the traditional financial system, cutting them off from crucial financial tools like credit cards and savings accounts and helping to lock them out of economic mobility. To combat this Boston and Worcester, where numbers are similar, are partnering with financial institutions to offer checking accounts that are easier to access.