Jennifer J. Boyle of Holyoke has been promoted to business intelligence officer of West Springfield’s United Bank.

She will be responsible for providing database systems development, analysis and administration in support of the bank’s information-reporting needs.

Boyle joined United Bank in 2005 as electronic report writer with previous experience as a senior systems analyst with Senior Care Management Services in Pittsfield, a provider of nationwide long-term care management services.

She has a master’s degree in science, communication and information management from Bay Path College, and a bachelor’s degree in information technology from American Intercontinental University in Atlanta.