Photo by Steve Adams | Banker & Tradesman Staff

Hand sanitizer is one of the big winners at the Encore Boston Harbor Casino in the COVID-19 era.

After reporting a $60.6 million loss in the first quarter, the Boston Encore Harbor Casino has a game plan for a new normal when it gets the OK to resume operations. The health and sanitation program released this week calls for a relentless cleaning and sanitizing regimen in all elements of the guest experience, from disinfection of Encore limousines after every ride to frequent HVAC air filter replacements and increased fresh air exchange inside the resort.

“Our economy is in a free fall,” Wynn Resorts CEO Matt Maddox said in a statement accompanying the 23-page guidelines. “It is imperative to flatten this curve so we can reemerge in a safe, sustainable way.”

Wynn Resorts said thermal cameras will monitor patrons entering the facility, and those with temperatures of 100.4 degrees or above will be turned away. Plexiglas shields and social distancing reminders will be installed throughout the interior spaces, and visitors and employees will be advised to maintain 6-foot distancing. Masks will be provided to all guests upon entry.

And buffets will be replaced with attendant-served dining.

On the gaming floors, slot machines will be moved further apart and chairs will be removed from table games to reduce player capacity, with plexiglass partitions installed at some games, Wynn Resorts said.

The Everett resort has been closed since March 15 and is awaiting word from Gov. Charlie Baker and the Massachusetts Gaming Commission on when it will be permitted to reopen.

Maddox said the casino has extended its plan to continue paying all employees, originally set to expire May 15, through May 31, at a cost of $3 million per day.