A Berkshire Bank storefront branch in Boston’s Brighton neighborhood. Photo by James Sanna | Banker & Tradesman Staff
Boston-based Berkshire Bank plans to close four of its branches in the Berkshires, three of which had been temporarily closed or operating with reduced hours since the pandemic.
The $12.3 billion-asset bank said in an email to Banker and Tradesman that the move will let it allocate more resources to customer service and experience and digital banking offerings.
Berkshire has filed applications with the state Division of Banks to close four branches at:
- 734 Williams Street, Pittsfield
- 303 Turnpike Road (Route 9), Westborough
- 30 East Otis Road, Otis
- 322 Maple Street, Marlborough
The bank said that the branch closures won’t result in any layoffs.
“While it is never easy to close one of our locations, after assessing changes in customer behavior and potential impacts to our stakeholders, we have decided to consolidate four of our locations, including two that have been temporarily closed since the pandemic began (Pittsfield and Westborough branches), and one that has been open with limited hours (Otis branch),” the bank said in an emailed statement.
Berkshire 100 bank branches in Massachusetts, New York, Vermont, Connecticut and Rhode Island.
