The widespread adoption of hybrid workplace models points to the need for the MBTA to offer new passes reflecting changing commuting patterns, according to a new report.
A Better City. Inc. said new flexible fare products could encourage employees to use public transit instead of single-car commutes on days when they work in the office.
“Drive-alone commuters continue to identify a free or reduced cost MBTA pass as the single most effective measure to encourage them to more frequently use a sustainable commuting option,” the report stated, noting that 49 percent of respondents listed the option as a top incentive.
The flexible pass option was most popular among former commuter rail passengers who said they plan to drive alone.
The report cites a “disconnect” between MBTA fare products and the shift to work-from-home and hybrid work models. In 2020, the MBTA launched a five-day monthly flex pass for commuter rail passengers in response to the pandemic’s changes to commuting patterns, but recently announced it would discontinue the service.
“It is clear that additional collaboration with employers and flexibility in innovating new pass products will be necessary to incentivize drive-alone commuters to use transit going forward,” the report states.
The latest survey of 2,650 Boston-area commuters, completed in mid-June, showed that 28 percent plan to drive alone to the office in the future, a decrease from 38 percent in a summer 2020 survey.






