New Jersey-based PHH Mortgage Corp. has reached a $45 million settlement with 49 attorneys general and 45 state mortgage regulators. More than 660 Massachusetts residents are eligible for a payment totaling approximately $340,000.

The settlement resolves allegations that PHH, the nation’s ninth largest non-bank residential mortgage servicer, improperly serviced mortgage loans from Jan. 1, 2009, through Dec. 31, 2012. The agreement requires PHH to adhere to comprehensive mortgage servicing standards, conduct audits and provide audit results to a committee of states. The settlement does not release PHH from liability for conduct that occurred beginning in 2013.

“These new servicing standards will help ensure that PHH treats consumers fairly, and this settlement will put money back into the pockets of consumers who were harmed,” Massachusetts Attorney General Maura Healey said in a statement. “We remain committed to helping homeowners stay in their homes and holding servicers accountable for improper loan servicing.”

In a statement, PHH underscored the fact that the settlement was not an admission of guilt.

“In fact, the servicing standards that we are required to adopt under the terms of the settlement are largely PHH’s servicing standards today. We have made and will continue to make the necessary enhancements in our operations to ensure we remain compliant and continue to serve our customers in a fair and appropriate manner,” the company said in the statement released yesterday.

PHH Settles Suit for $45M

by Jim Morrison time to read: 1 min
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