Photo by Cassidy Norton | Banker & Tradesman Staff

Metro Credit Union has selected Tyfone’s nFinia digital banking platform.

The software is billed as being able to deliver secure money movement options as well as self-service options for members and embedded third-party integrations.

“About a year ago, we realized we were at an inflection point in digital banking,” Metro Credit Union COO Traci Michel said in a statement. “We have a lot of very differentiated solutions, however, we struggled to stitch it all together in the digital environment. Tyfone’s nFinia platform will allow us to do unique work with integrations and present those as Metro branded experiences within digital banking. Our members will not need to leave the nFinia platform to experience all of those differentiated products and services.”

The platform will serve Metro’s 200,000 members. With $3.2 billion in assets, it is currently the largest state-chartered credit union in Massachusetts.

Also the platform will help employees. With nFinia’s AI-powered admin tools and centralized portal, employees will have a single interface that brings together the information they need to serve members. Also, Metro’s operational teams can easily access data needed for day-to-day tasks, while pairing data with broader member intelligence for business decisions and marketing campaigns, the credit union said in its announcement. 

“Metro is exactly the kind of institution for which nFinia was built,” said Tyfone CEO Siva Narendra in a statement. “The credit union has a clear vision for delivering differentiated, modern banking experiences, and we are committed to bringing that vision to life. Together, our teams are focused on deploying a flexible, secure platform that supports their current needs, as well as ensuring they are positioned to thrive in the future.”

Tyfone is based in Portland, Oregon.

Metro Credit Union Selects New Banking Platform

by Sam Lattof time to read: 1 min
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