J.D. Power and Assoc. has ranked People’s United Bank – which has subsidiary branches throughout Massachusetts and New England – highest in customer satisfaction for the New England region in its 2009 Retail Banking Satisfaction Study.

People’s United received the highest ranking customer satisfaction score of 751 points, which was 30 index points above the New England regional industry average of 721, according to the study.

"We are clearly pleased by this external recognition of our long-term commitment to providing a superior customer experience," said Philip R. Sherringham, president and chief executive officer of People’s United Bank. "Along with being among the strongest and most stable banks in the country, we bring a concerted focus across the entire organization to consistently exceeding customer expectations."

People’s United serves customers from Westchester County, N.Y. to Bangor, Maine through its divisions:  Chittenden Bank, Flagship Bank, Maine Bank & Trust, Merrill Bank, Ocean Bank and The Bank of Western Massachusetts.