Webster Bank, a subsidiary of Webster Financial Corp., said that it will be closing six branches, including one in Mansfield, as the company continues to keep pace with changing customer behavior.
In October, the branch at 84 Copeland Drive will shut its doors. In Connecticut, five more branches are expected to close.
"Consumers and businesses are conducting more routine banking business over the internet, through ATMs, at point-of-sale and using their mobile phone. Their visits to our branches are less frequent and more often are focused on addressing customers’ more complex financial needs," said Anne Slattery, executive vice president for retail banking at Connecticut-based Webster. "This shift in usage trends has led us to optimize our delivery channels so that we are delivering customers the services and products when, where, and how they want them."
These branches were chosen based on their proximity to other Webster branches and the fact that 90 percent of the affected branch customers use other Webster branches. No additional closures are planned. The branch closures will not result in any non-managerial job losses and affected branch managers will be eligible to apply for open positions within Webster, according to a statement.





