Younger Customers Want More Advice from Their Banks
Personalized financial advice is increasingly important to retail bank customers, especially younger ones, a new J.D. Power survey has found.
Survey: Banks Missing Opportunity to Connect with Retail Customers
by Banker & Tradesman | Feb 28, 2018
Close to 80 percent of retail bank customers want financial advice from their banks, but only 28 percent of retail bank customers say they are actually getting it, according to a new survey from J.D. Power.
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