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Boosting Satisfaction in the Mortgage Process

by Sam Lattof | Aug 10, 2025

Can you be too good at customer service? Andrew Marquis of CrossCountry Mortgage thinks loan originators’ strong skills are making people expect more from mortgage servicers.

Mortgage Lenders Welcome Loan Limit Increases

by Diane McLaughlin | Dec 11, 2022

While surging inflation and mortgage rates stymied the residential mortgage market this year, the industry has greeted the recent increase to next year’s conforming loan limits with optimism.

Conforming Limit Hikes Will Keep Market Moving, Lenders Say

by Diane McLaughlin | Dec 5, 2021

With the surge in homebuying amid a limited housing supply continuing to drive up sale prices during the pandemic, lenders and borrowers could see opportunities open up next year for larger mortgages.

Conditions Ripe for More Mortgage Lending

by Diane McLaughlin | Jan 17, 2021

With the busy 2020 refi and purchase markets looking set to continue into 2021, lenders hope to lean on the investments they made last year.

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