The Savings Bank Creates Small Business Unit
The Savings Bank has created a dedicated team to help it better meet the needs of small business customers.
Small Biz Customers Increasingly Satisfied with Bank Service
by Sam Minton | Oct 30, 2024
Small business banking customers are increasingly satisfied with the service they are receiving from banks and are confident that banks can meet their future needs.
Citizens Adds Biz Cashflow-Forecasting Product
by James Sanna | Jun 10, 2024
The new Citizens tool, called Citizens Cash Flow Forecasting, is claimed to help small businesses predict their cash flow up to 12 months in advance.
The Savings Bank Announces New Business Lending Platform
by Erin Delaney | Jun 4, 2024
The Savings Bank recently announced the expansion of its banking services through TSB Business Direct, a digital lending platform for small local businesses.
KeyBank’s New Boston President: Small Business, Private Banking on Horizon
by Nika Cataldo | Dec 5, 2023
Despite not having a retail branch in Boston, KeyBank’s new local market president is aiming to grow its roster of commercial banking clients and establish small business banking and private banking groups in the area in the next few years.
Are Small Banks Right to be Optimistic in This Economy?
by Nika Cataldo | Nov 26, 2023
Worcester’s $534 million-asset community bank Bay State Savings Bank announced a new team of executives this month, with bullish ambitions for growth, but are these dreams warranted given an interest rate environment that’s pressuring banks?
Citizens Launches New Products Aimed at Small Biz Clients
by Banker & Tradesman | Nov 9, 2023
Rhode Island-based Citizens recently launched a pair of payment and invoicing products aimed at meeting what it believes are in-demand services for the region’s small businesses.
HarborOne Bank Partners with POS Provider
by Nika Cataldo | Sep 7, 2023
HarborOne Bank is enhancing its merchant services offerings for retailers and other businesses with by partnering with cloud-based point of sale system maker Clover.
CT Bank Launches Digital Bank for Mass. Small Businesses
by Banker & Tradesman | Apr 19, 2023
Middletown, Connecticut-based Liberty Bank has launched a digital bank for small business owners in Massachusetts, the growing lender’s latest effort to expand north into the state.
Mismatch Seen Between Advice Businesses Want from Banks and What They Get
by Banker & Tradesman | Nov 1, 2022
While three-quarters of U.S. small businesses want to receive financial advice from their bank, most do not receive the kind of comprehensive advice that would help a small business grow, according to a recent study from J.D. Power.
J.D. Power: PPP Forgiveness Drove Small Biz Satisfaction
by Banker & Tradesman | Nov 3, 2021
Small businesses appreciated how their bank handled Paycheck Protection Program applications and forgiveness, according to a recent J.D. Power survey, but the pandemic continues to affect the finances of more than a quarter of small businesses.
Monit Launches Partnership With Community Bank Fund
by Banker & Tradesman | Oct 12, 2021
Boston-based financial technology company Monit, which offers a mobile platform for small businesses, has partnered with an investment fund that supports community bank technology, giving Monit access to more than 60 community banks involved with the fund.
Boston-based Fintech Centime Partners With Nebraska Bank
by Banker & Tradesman | Jul 19, 2021
Boston-based fintech company Centime has partnered with First National Bank of Omaha on a new cash management product for small and midsize businesses. FNBO will provide a credit feature to Centime’s platform, Cash Flow Control, and add the product to its online banking services for businesses.
Study: PPP, Size Affected Small Business Satisfaction with Banks
by Banker & Tradesman | Nov 5, 2020
Small businesses reported more satisfaction with banks during the pandemic compared to previous years, according to a recent J.D. Power survey, but the size of the business and success with the Paycheck Protection Program affected satisfaction.
Boston Fintech Monit Launches Small Business App
by Banker & Tradesman | Sep 15, 2020
Boston-based fintech Monit has launched a mobile financial platform for small business owners, with Eastern Bank the first to offer Monit’s features to its customers.
Survey: Most Businesses Want Real-Time Payments
by Banker & Tradesman | Aug 24, 2020
More than 60 percent of businesses said in a recent Citizens Bank survey that they expect to stop using cash or paper check payments in the future, adopting real-time payments instead.
Building a Bank from Scratch
by Diane McLaughlin | Jan 26, 2020
Jeffrey Sullivan was part of a small group of long-time bankers who thought western Massachusetts needed more options for small business lending. To fix this, they decided to open Massachusetts’ first de novo bank in a decade.
Tech Will Power Three Growth Areas for Banks in 2020
by Diane McLaughlin | Jan 5, 2020
The growth of small businesses offers opportunities for banks and credit unions, with many expected to look at fintech partnerships to expand services for these customers.
KeyBank Hires Relationship Manager For Local Market
by Banker & Tradesman | Apr 12, 2017
David Cabezas has joined KeyBank as relationship manager for its Connecticut and Western Massachusetts market. Based in New Haven, Cabezas is responsible for expanding and servicing Key’s middle market client relationships in the region.
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